Nama Perusahaan PT. John Clements Consultant Indonesia
Alamat Atrium Mulia Building, 2nd floor, Suite 205 Jl. H.R. Rasuna
Said Kav.B 10-11, Jakarta 12910
Jakarta
Deskripsi
We offer management Consultancy, Recruitment and Asesment.
:: Informasi Lowongan
Lowongan Serevice Desk Manager
Detail / Deskripsi Pekerjaan
Key responsibilities:
•During the transition and transformation phase, manage the
consolidation of the 2 service desks operation to become a single
operation
•Manage the daily operation of the overall service desk
•Implement the improvement programs
•Monitor the SLA and take the required actions to ensure the SLA is
achieved
Requirements:
•S1 graduate from Computer Science, Electronics or equivalent
•Experience in transition and transformation management and service
desk operation for at least 3 years
•Good knowledge and skill on ITIL concept and implementation
•Minimum ITIL Foundation certified holder and attended the ITIL
Practitioner for Incident, Problem and Change Management course
•Fluent in English (TOEIC 750) and bahasa Indonesia
•Good communication skill
•Good leadership skill
•Good in handling customer issue/complain
•Creative and always strive for excellence
Kualifikasi Pendidikan Sarjana (S1)
Pengalaman Kerja 5 tahun
Ditempatkan
Tipe Pekerjaan Kontrak
Tanggal Pasang 2007-02-02 11:29:56
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PROGRAM KULIAH SABTU MINGGU - UNIVERSITAS MERCU BUANA
Program Sarjana (S1) dan Pascasarjana (S2)
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Kampus A: Jl. Meruya Selatan, Kebun Jeruk, Jakarta Barat
Kampus B: Gedung Kedaung Jl Menteng Raya No.29 Jakarta Pusat
Kampus C: Gedung LIA Depok Jl. Margonda Raya No. 200 Depok
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Telepon: 021-5857722 (Hunting) Info 24 Jam: 021-70882168
http://pksmumb.com email: info@pksmumb.com
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PROGRAM MAGISTER TEKNIK - INSTITUT SAINS DAN TEKNOLOGI NASIONAL (ISTN)
Magister Teknik Mesin, Magister Teknik Elektro, Magister Teknik Industri
===============================================================
Kampus Duren Tiga ISTN Jl. PLN Duren Tiga, Pasar Minggu, Jakarta Selatan
Kampus Cikini ISTN, Jl. Cikini Raya 74-76, Jakarta Pusat
Telp. 021-79195268, Fax. 021-79195269 Informasi 24 Jam: 08158882626
http://ppsistn.com Email: info@ppsistn.com
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